ViaQuest Implements Centralized Intake With The Assistance of Forcura

JACKSONVILLE, Fla. – Beginning in February, ViaQuest Home Health and Hospice partnered with Forcura LLC, the leader in post-acute document workflow. ViaQuest worked with Forcura to employ a centralized intake for all of its incoming referrals as well as ensure HIPAA compliance throughout its branch locations. This streamlined process allows regional staff to receive appropriate documentation in a timely manner thus beginning the patient’s plan of care more swiftly. Those secure documents are then sent out to a partnering physician’s office for review and signature. The centralized intake method has decreased administrative costs and increased revenue for ViaQuest.

Forcura is a web-based platform that seamlessly integrates with any healthcare company’s existing software and allows them to send, track and receive documents electronically. By drastically reducing the time it takes to send orders and patient forms, the Forcura solution eliminates the manual processing of these documents thus improving patient care.

            “With Forcura’s solution we now have a systematic approach to our work flow” said Kathy Richard, Vice President of Home Health and Hospice. “The cost of enabling Forcura has been minimal and we anticipate an above average return on investment.”

ViaQuest Home Health and Hospice is an Ohio-based, post-acute provider with over 10 years of experience serving citizens throughout Ohio. In addition to home care and hospice, it offers behavioral, mental health and disability services.

“Because of the new HIPAA guidelines we are witnessing a trend in clients looking for increased security features in a centralized location. We were able to work with ViaQuest’s existing processes and give them that environment,” said Craig Mandeville, CEO of Forcura. “We are thrilled to have them join the Forcura family.”

According to ViaQuest the partnership experience has been a pleasurable one. The ease of integration and unlimited client support has led ViaQuest to highly recommend Forcura to all post-acute providers.

About Forcura

Forcura’s software is a highly customizable document workflow solution for post-acute providers. The software offers providers options on how to communicate with referral sources, while transmitting and storing documents within a secure and protected application. Clients will improve operational efficiencies, increase revenue and guard against data breaches. Forcura is more than a software company; it offers superior service to its clients while maintaining lasting relationships. For more information, please visit www.forcura.com


About ViaQuest Home Health and Hospice

ViaQuest offers a multitude of services throughout Ohio and Pennsylvania. ViaQuest is known as the provider with large company resources and small company relationships, while being a culture-driven, value-based company. Its greatest strengths can be seen in the dedication and talent of highly diverse and trained staff that have dedicated their lives to serving others in need. For more information, please visit www.viaquestinc.com