Preparing People to Pass – The First Time

Jacksonville Florida, June 25, 2013:  The Pincomb Group, a leading business private equity and advisory firm is excited to announce the success of the Preparing People to Pass Platform from one of their portfolio clients Xcel Testing Solutions.

Xcel Testing Solutions is a leader in online testing solutions for insurance pre-licensing education. Their patent pending Preparing People to Pass platform, gives students the ability to customize their learning path allowing each student to grasp difficult concepts based on their individual needs.

The pre-licensing exam is a non-negotiable hurdle that stands between a potential candidate and a position with a reputable insurance company. Insurance agents are currently licensed by the state or states in which they’ll be selling insurance, the bad news is that the current national pass rate is only 54%. This causes high turnover and hiring costs in the insurance agency industry.

The good news however is that Xcel has been able to greatly reduce that number with their new innovative solution, Preparing People to Pass Platform. They are able to get an astounding 71% first-time pass rate. Greg Sinner, CEO of Xcel Testing Solutions, credits much of their success to their interactive and engaging online platform that is also mobile ready, saying “We keep our students on track with friendly reminders and always have somebody available if they need help or have any questions. This factor combined with the ease online learning has allowed our partner agencies to see large increase in pass rates for potential candidates, which in turn lowers cost of hiring and the employee turnover rate.”

Another key factor in Xcel’s success has been their reduction in the drop-out rate. “Many Agencies don’t consider how many candidates give up before even completing the course,” commented Greg Sinner. They only focus on passing rate.  The national average drop-out rate is 40% while Xcel’s drop-out rate is only 26%. Because of the intuitive and engaging design of their platform students not only have a much higher pass rate but also lower drop-out rate which equals more qualified and licensed candidates for insurance agencies to choose from.

The 100% Mobile compatible delivery has proven to be a contributing factor allowing Xcel students to complete the licensing process faster which puts new agents in the field writing business 3-5 times faster than their competitors that use more traditional methods of training. “We hire 40-50 new agents each month and we now have agents in the field making money sooner, which has increased our agent retention by 30%.  We estimate the opportunity gain of using the new platform to be as much as $10K per new hire” – American Income Life Agency Director

The Pincomb Group, with many years of experience in the online learning industry, has helped Xcel stay on the cutting edge of online learning within their industry, including expanding their online learning solution to a mobile platform that will allow users to access classes on the go.

About the Pincomb Group

At The Pincomb Group our drive for innovation has allowed us to create something completely different. We combine the strategic thinking of a consulting firm with the execution and experience of proven leaders to provide our clients with the tools and leadership they need to achieve extraordinary success.


We solve problems, operationalize solutions to drive results, and ultimately drive growth and profitability in organizations.  Our clients include companies from early-stage through all stages of development.

Based on the individual needs of our clients we function as executives, investors, board members and advisors. This combination of entrepreneurial, operating, investing and advisory experience enables us to provide our clients with much more than sound advice – we deliver results.

ViaQuest Implements Centralized Intake With The Assistance of Forcura

JACKSONVILLE, Fla. – Beginning in February, ViaQuest Home Health and Hospice partnered with Forcura LLC, the leader in post-acute document workflow. ViaQuest worked with Forcura to employ a centralized intake for all of its incoming referrals as well as ensure HIPAA compliance throughout its branch locations. This streamlined process allows regional staff to receive appropriate documentation in a timely manner thus beginning the patient’s plan of care more swiftly. Those secure documents are then sent out to a partnering physician’s office for review and signature. The centralized intake method has decreased administrative costs and increased revenue for ViaQuest.

Forcura is a web-based platform that seamlessly integrates with any healthcare company’s existing software and allows them to send, track and receive documents electronically. By drastically reducing the time it takes to send orders and patient forms, the Forcura solution eliminates the manual processing of these documents thus improving patient care.

            “With Forcura’s solution we now have a systematic approach to our work flow” said Kathy Richard, Vice President of Home Health and Hospice. “The cost of enabling Forcura has been minimal and we anticipate an above average return on investment.”

ViaQuest Home Health and Hospice is an Ohio-based, post-acute provider with over 10 years of experience serving citizens throughout Ohio. In addition to home care and hospice, it offers behavioral, mental health and disability services.

“Because of the new HIPAA guidelines we are witnessing a trend in clients looking for increased security features in a centralized location. We were able to work with ViaQuest’s existing processes and give them that environment,” said Craig Mandeville, CEO of Forcura. “We are thrilled to have them join the Forcura family.”

According to ViaQuest the partnership experience has been a pleasurable one. The ease of integration and unlimited client support has led ViaQuest to highly recommend Forcura to all post-acute providers.

About Forcura

Forcura’s software is a highly customizable document workflow solution for post-acute providers. The software offers providers options on how to communicate with referral sources, while transmitting and storing documents within a secure and protected application. Clients will improve operational efficiencies, increase revenue and guard against data breaches. Forcura is more than a software company; it offers superior service to its clients while maintaining lasting relationships. For more information, please visit www.forcura.com


About ViaQuest Home Health and Hospice

ViaQuest offers a multitude of services throughout Ohio and Pennsylvania. ViaQuest is known as the provider with large company resources and small company relationships, while being a culture-driven, value-based company. Its greatest strengths can be seen in the dedication and talent of highly diverse and trained staff that have dedicated their lives to serving others in need. For more information, please visit www.viaquestinc.com